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FAQs

Please read our FAQs page to find out more.

What am I purchasing?

You may be purchasing a digital design pack, a personalised printed product, or a personalised embroidered product. Please check the product title and description carefully before ordering.

When will I receive my digital files?

Your digital download access is provided after successful payment and is sent to the email address used at checkout.

Do you offer custom DTF printing?

Yes. We offer personalised DTF printing on selected products. You can provide suitable names, text, artwork or designs depending on the product selected.

Do you offer personalised embroidery?

Yes. We offer personalised embroidery on selected products, including caps and clothing. Depending on the item, you can add names, initials, dates, numbers, short wording or suitable artwork.

Can I upload my own logo or design for embroidery?

Yes, where the product allows custom artwork. Your design may need to be digitised or simplified before embroidery to achieve the best stitching result.

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