Shipping policy

Shipping Policy

Royal Mail ✉️

Last updated: 18 September 2025

We dispatch with Royal Mail for UK and international orders. Typical item weight is ~1 kg per item. Prices shown are Royal Mail online rates.

Delivery aims are estimates and can vary due to carrier workload, weather, and customs.

United Kingdom — Royal Mail Tracked 48®

Delivery aim 2–3 working days
Tracking to delivery point, photo on delivery, SMS/email updates
Compensation cover up to £150
Small Parcel: up to 2 kg · Medium Parcel: up to 20 kg

Items in order

Weight band

Service / Format

Online price

1 item (~1 kg)

Up to 2 kg

Tracked 48 — Small Parcel

£3.45

2 items (~2 kg)

Up to 2 kg

Tracked 48 — Small Parcel

£3.45

3–10 items (~3–10 kg)

Up to 10 kg

Tracked 48 — Medium Parcel

£6.80

11–20 items (~11–20 kg)

Up to 20 kg

Tracked 48 — Medium Parcel

£10.80

If size limits are exceeded, we may split into multiple parcels at the same banded rates.

Worldwide — Royal Mail International Tracked (Small Parcel)

Delivery aim usually 5–10 working days
End-to-end tracking with online confirmation
Pricing below shows: 1 item (~1 kg), 2 items (~2 kg max), and the additional-item add-on per extra ~1 kg

Europe Zones 1–3

Zone & countries

1 item
(≤1 kg)

2 items
(≤2 kg)

Additional
item (+1 kg)

Europe Zone 1
Ireland, France, Germany, Denmark, Monaco, (and more in EU near-zones)

£10.75

£11.75

+£1.00

Europe Zone 2
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Estonia, Finland, Greece, Hungary, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal (Azores & Madeira), Romania, Slovakia, Slovenia, Spain, Sweden

£11.75

£12.90

+£1.15

Europe Zone 3
Albania, Andorra, Bosnia & Herzegovina, Faroe Is., Gibraltar, Greenland, Iceland, Kosovo, Liechtenstein, Moldova, Montenegro, North Macedonia, Norway, Serbia, Switzerland, Türkiye, Ukraine (and others in non-EU Europe)

£14.05

£16.05

+£2.00

World Zones 1–3

Zone & countries

1 item
(≤1 kg)

2 items
(≤2 kg)

Additional
item (+1 kg)

World Zone 1
Most of Asia, Middle East, Africa & Americas (except USA). Examples: Canada, Mexico, Brazil, UAE, Saudi Arabia, South Africa, India, Japan, South Korea, Thailand, Malaysia

£21.45

£26.90

+£5.45

World Zone 2
Australia, New Zealand & many Pacific/Oceania plus some East/Southeast Asia (e.g., Singapore, French Polynesia, Fiji, PNG)

£24.25

£32.65

+£8.40

World Zone 3
United States of America

£16.50

£20.20

+£3.70

Orders of 3+ items are shipped as multiple small parcels where required. Each extra item adds the zone’s “Additional item” amount.

How we apply shipping at checkout

UK: 1–2 items ship as Small Parcel (£3.45). 3–10 items as Medium Parcel up to 10 kg (£6.80). 11–20 items up to 20 kg (£10.80).
International: We use the zone table above. Each extra item adds the zone’s “Additional item” amount. If needed, we split into multiple small parcels (≤2 kg each).

Duties & Taxes

International orders may incur customs duties/taxes charged by your local authority. These are the recipient’s responsibility.

Returns

For returns information, please review our terms return refund.

Need help?

Track any time on our Track my order page, or message us via Contact us.

Your cart is currently empty.