Clique CQ028263 Stretch Premium Polo L/S Women

UK Standard delivery is free for eligible physical orders. Our standard UK delivery estimate is 7–9 business days, including up to 5 business days for handling and 2–4 business days in transit. Personalised and made-to-order items may require preparation before dispatch. International services, charges and estimates are shown at checkout for supported destinations. Tracking is provided after dispatch where available. For full details, see our Shipping Policy.

Questions about your order, sizing, personalisation, artwork, downloads or delivery? Email support@usastarfashion.com or use our Contact page. We aim to respond within 24 hours on weekdays. You can also review our FAQs, Shipping Policy and Returns information before ordering.

Frequently Asked Questions

1. What am I purchasing?

You may be purchasing a digital design pack, a personalised printed product, or a personalised embroidered product. Please check the product title and description carefully before ordering.

2. When will I receive my digital files?

Digital download access is provided after successful payment and is sent to the email address used at checkout.

3. Are the digital designs ready to print?

Yes. Our digital design packs are prepared for printing, and selected packs are supplied at 300 DPI for high-quality results.

4. What sizes are included with digital design packs?

This depends on the product. Some packs may include A2, A3 and A4 versions. Please check the individual product description before purchasing.

5. Do you offer custom DTF printing?

Yes. We offer personalised DTF printing on selected products. You can provide suitable names, text, artwork or designs depending on the product selected.

6. Do you offer embroidery?

Yes. We offer personalised embroidery on selected products such as caps and clothing. Depending on the item, you may be able to add names, initials, dates, numbers, short wording or suitable artwork.

7. Can I upload my own design for printing or embroidery?

Yes, where the product allows personalisation. Please provide the highest-quality artwork available. For DTF printing, high-resolution artwork is recommended. Embroidery artwork may need to be adapted or digitised before stitching.

8. Can every image or logo be embroidered?

Not always. Very detailed photographs, extremely small text or complicated artwork may need to be simplified for embroidery. We may contact you if changes are required to achieve a better result.

9. Can I choose embroidery thread colours?

Yes, where available. Selected embroidery products allow you to choose your main thread colour and, where applicable, an outline or border thread colour.

10. How long do personalised products take?

Production time depends on the product, design and order quantity. Personalised items need to be prepared before dispatch, so please check the individual product page for the current processing information.

11. Can I return a personalised product or digital download?

Personalised, made-to-order and digital products may have different return conditions from standard products. Digital products may have limited refund eligibility once accessed or downloaded. Personalised goods made specifically to your instructions may also have limited cancellation or return rights. If an item is faulty, damaged, incorrect, or we have made an error, please contact us so we can help.

12. What if I need help with my order, artwork or download?

Please contact support@usastarfashion.com and include your order number and details of the issue. For custom printing or embroidery enquiries, please also include your design requirements so we can assist you.

Need help with sizing, shipping, personalisation, artwork, downloads or an order? Email support@usastarfashion.com or use our Contact page. We aim to respond within 24 hours on weekdays.